Terms & Conditions

Odyssey Travel Group LLC is excited to help you with your travel. The following terms & conditions (the “Agreement”) describe what you can expect from us. The terms “we”, “us”, “our”, and “Travel Agency” refer to Odyssey Travel Group and the terms “I”, “they”, “traveler”, “passenger”, or “you” refers to the individual who signs this agreement. If you are obtaining a quote for and/or securing or procuring travel for more than just yourself, all references below that reads “I” (and derivations thereof, including without limitation “you”) shall be read to mean you on behalf of yourself and each individual within your group for whom you are obtaining a quote and/or securing or procuring travel.
 
 THIS IS A LEGALLY BINDING RELEASE, WAIVER OF LIABILITY, AND ASSUMPTION OF RISK AGREEMENT (the “Agreement”). Please read it carefully before signing/accepting/acknowledging.
 
I understand that Odyssey Travel Group, is not the source or supplier of the travel services, airline travel, or any third party operated excursion or activity that I have requested, and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers whose names appear in the information supplied to me are those who are actually responsible for providing the services I have purchased. I consent to and request the use of those suppliers and agree not to hold Odyssey Travel Group responsible should any of these suppliers: 1) fail to provide the travel services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience. Odyssey Travel Group can accept no responsibility for losses or additional expenses due to delay or changes in air, sea or other services, sickness, weather, strike, war, quarantine or other causes. 
 
 I agree that neither Odyssey Travel Group nor its parent, affiliates, subsidiaries or representatives will be or become liable or responsible in any way for any loss, costs, expense, injury, accident or damage to person or property resulting directly or indirectly from (i) the acts or omissions of the suppliers, including, but not limited to, delays or cancellation of services, cessation of operations, breakdown in machinery or equipment, technology problems, or changes in fares, itineraries or schedules, and/or (ii) acts of God, fire, acts of government or other authorities, wars, acts of terrorism, piracy, civil unrest, strikes, riots, thefts, pilferage, pandemics, epidemics, quarantines, other disease, climatic aberrations, dangers incident to activities or from any other cause beyond Odyssey Travel Group’s control.
 
 I affirm that I am voluntarily participating in the travel services that Odyssey Travel Group has reserved. In addition, Odyssey Travel Group is not responsible for special, indirect or consequential damages. I hereby agree to indemnify and hold Odyssey Travel Group harmless from and against any and all claims, liabilities, and costs of any kind (including the costs of reasonable attorney’s fees and disbursements in defending such claims) to which they may be subject by reason of its negligence, the breach of this contract, or any other of its action.
 
 CHANGES & CANCELLATIONS
You must immediately notify Odyssey Travel Group, in writing (info@odysseytravel365.com), to cancel or make changes to your reservation. If your plans change, your right to a refund is limited and subject to penalties and fees.  Guests who do not travel, or is considered a no show, are subject to 100% cancellation penalties.  All changes and cancellations are subject to availability, limitations, restrictions, and fees imposed by Odyssey Travel Group and the respective suppliers (“supplier penalties’’ assessed directly by the airline, hotel, and/or feature providers).
 
Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. 
 
NOTE: If the number of individuals occupying a room changes, the remaining traveler(s) will be responsible for any additional costs incurred as a result of a change in the per-person occupancy rate. If all travelers change, it is considered a new booking and cancellation fees may apply.